I went into the dealership to test drive a 2013 Land Rover LR4 HSE LUX. My horrifying experience started on Saturday, August 13th. In fact Al Packer has been the only place that I let work on my vehicle since I purchased it and I know there are many options and places to go but I choose here. My truck has been running great since I had picked it back up from the Quik-Lane and the Dealership. This kudos is way overdue for him and the work he had on my truck and I can't thank him enough. It's never any fun when your vehicle is broken, but when it is - I think Al Packer, and then I think 'Randy will fix it'. Service techs, sales reps, office staff alike all who pass through the waiting area, maybe just to get a cup of coffee, will say hello. Everyone on the Al Packer team is pleasant, smiling, and happy to see you. They took particularly good care of me a few months ago as I had several repairs which took some time. He always looks to give me the best service at the best value. Randy and his staff have always provided me with outstanding customer service and he always lets me know he appreciates me being an Al Packer customer. For many years Randy Siegman was my Service Advisor and always gave me excellent service. They have kept my black 2005 Ford F-150 running in tip top shape which I am extremely grateful.
#Al packer ford baltimore maryland professional
They have taken great care of both me and my truck over the years with professional and courteous service. I have been an Al Packer customer for many years and I have never disappointed.
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